PREPARE/ENRICH
Better Halves

FAQ 

PREPARE/ENRICH Web Site Security

At PREPARE/ENRICH we want to continue to offer the most secure web experience possible.  Recently, we disabled support for TLS 1.0, an older security protocol used for accessing web sites.  This was done in order to remain compliant with our payment processor.
 
If you are seeing this page then your browser is using the older (TLS 1.0) protocol to connect to the PREPARE/ENRICH web site.  In order to connect to this portion of our site, you will need to upgrade your computer and browser to use current, up to date security.  We have provided instructions below to help you accomplish this.  There are different options listed under each type of system (PC, MAC, or tablet).

Windows PC

  • Apply any Windows updates.
     
  • Download and install Google Chrome or Mozilla Firefox (you can search by those terms for the latest versions).
     
  • For Internet Explorer 9.0 or higher, check settings. For IE 9, OR 10 go to the Internet Options ==> Advanced tab ==> scroll all the way to the bottom and make sure that only TLS 1.1 and TLS 1.2 are checked.

MAC

  • It will not work to use Safari 6 on a MAC. Update your operating system to gain access to the latest version of Safari. The Apple Support site will explain how to get the updates.
  • Download and install Google Chrome or Mozilla Firefox (you can search by those terms for the latest versions).

Tablet

  • Updated iPhone and iPad devices will work. If issues arise, consider downloading Google Chrome from the Apple Store.
     
  • The default browser may not work for Android Tablets. Apply system updates. If issues are still occurring, download Chrome Browser - Google or Firefox Browser for Android from the Google Play store.
Questions?  Call 1-800-331-1661
© 2005 - 2015 PREPARE/ENRICH